Shipping and returns


Shipping and returns



Price - £2.95

Most domestic parcels ship (3-5 working days) & First Class (1-3 days on request). 



Price - £12

International customers please consider your country's customs/fees/duties/tariffs/taxes before ordering. 


We want you to have the most enjoyable experience when ordering from us and receive a garment you will wear and treasure for years to come. 

We work hard to provide all the garment measurements so you can make the most informed choices and we always welcome any size and fit questions you may have!

If you need to return or exchange any merchandise, please first send an email to [email protected]

Merchandise is accepted for refund or exchange if returned in approved and saleable condition within 14 days from when you received it. It must have be free from make-up and all stains.

It must also have not been washed or altered in any way. You are responsible for return shipping fees.

We advise that you return your parcel using a tracked/insured service as only merchandise that has been received back to our warehouse can be processed for returns or exchanges. Exchanges will be shipped out to you free of charge. 

You can exchange your merchandise for items of the same style in a different size or colour. If the merchandise is returned damaged, the return will be rejected and sent back to the customer at your own cost.

A refund will be issued back to the original method of payment for the merchandise returned. We will process your refund within 2 working days of receiving the item. However, please note that your bank may take longer to process this. 

Please note that original shipping fees are not refundable. If your return is due to a detective item or a mistake made by Shop Sheba, we will be responsible for shipping a replacement out to you or cover your original shipping fees in the case of a refund. 

We will not address unauthorised returned items without prior contact and approval.  

Any problems please email [email protected] and we will do our best to help you.